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SÃO PAULO – Banco Santander, in partnership with Visa, has completed the first controlled pilot of agentic commerce transactions across multiple Latin American markets. AI agents successfully purchased books in Argentina, Chile, Mexico, and Uruguay, and chocolates in Brazil, using Santander’s payment network and Visa Intelligent Commerce (VIC). “”This is a major step toward making AI-assisted shopping a practical reality,” comments Matías Sánchez, global head of cards and digital solutions at Banco Santander.
The successful pilot programs, following a similar trial in Europe with Mastercard Agent Pay, signal increasing momentum toward real-world applications of agentic commerce. These cross-market executions highlight the critical importance of secure and interoperable payment solutions for developers building AI-powered shopping experiences.
Santander and Visa Partner for LatAm Pilot
The Latin American pilot program utilized AI agents to autonomously purchase goods across various markets. The transactions were processed securely through Santander’s existing payment infrastructure, leveraging Visa’s VIC platform to ensure transaction integrity and fraud prevention.
According to Visa, the VIC platform is designed to support the unique requirements of agentic commerce, including enhanced security measures and real-time fraud detection. The pilot aimed to demonstrate the feasibility of AI-driven shopping in a real-world environment.
Mastercard Agent Pay in Europe
Prior to the Visa pilot, Santander conducted a similar trial in Europe using Mastercard Agent Pay. This trial explored the capabilities of Mastercard’s agentic commerce payment solution and its integration with Santander’s systems.
These parallel trials with Visa and Mastercard demonstrate Santander’s commitment to exploring multiple payment network solutions for agentic commerce. The bank is actively working to develop a robust and adaptable infrastructure to support the future of AI-powered shopping.
The Rise of Agentic Commerce
Agentic commerce refers to AI agents performing shopping tasks, such as product discovery, comparison, and purchase, on behalf of users. This emerging trend requires secure payment processing, robust fraud control, and interoperable standards across different platforms.
Payment networks and financial institutions are actively developing the necessary infrastructure and standards to support this evolving landscape. Stripe is also reportedly exploring agentic commerce solutions, according to industry sources.
Background: These pilot programs represent a significant step forward in the development of agentic commerce. As AI technology continues to advance, the need for secure and efficient payment solutions will only grow. The partnerships between Santander, Visa, and Mastercard demonstrate the commitment of major players to shaping the future of AI-powered shopping.
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