Tag: AI commerce
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What Agents Actually Need From You: Not Instructions. Latitude.
The people who work brilliantly with AI agents are the ones who already know how to delegate well. Will Tygart on the micromanager problem, what latitude means, and why the delegation skill is the AI skill.
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The Cold Start Problem: Why Most People’s AI Setups Never Get Good
There is a period in every serious AI relationship where the system doesn’t know you well enough to be useful — and most people quit right before the compounding starts. Will Tygart on the 90-day hire analogy and what is waiting on the other side.
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The 10-Minute Test: How to Know if Your AI Setup Is Working and Your Thinking Is Ready
One test that reveals two truths simultaneously — whether your AI environment knows you well enough, and whether you know what you want clearly enough. Will Tygart on using AI as a clarity mirror.
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The Noise Tax: The Most Expensive Thing Knowledge Workers Pay and Nobody Measures
The noise tax is the cognitive overhead of managing tools that don’t know you. Will Tygart on what it costs, what paying it off feels like, and why eliminating it changes not just how fast you work but what you reach for.
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Behind the Ghost: How the Last Will’s Take Was Written and Why I Buried the Wink
A behind-the-scenes look at how Will Tygart used Claude as a ghost writer, why the wink was buried inside the piece, and what it means for the readers sharp enough to find it.
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The Vantage Point: Why the Best AI Prompts Feel Like Games
When Claude handles the noise — credentials, APIs, parsing, verification — you get a clear vantage point. Will Tygart on what happens when you stop managing AI tools and start thinking from a higher floor.
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UCP Isn’t a Tech Standard — It’s a Business Survival Kit
UCP Isn’t a Tech Standard — It’s a Business Survival Kit I’ve been in enough rooms where someone shows a PowerPoint about a new technology standard and watches the audience’s eyes glaze over. Standards feel like infrastructure. Infrastructure feels like someone else’s problem. The CTO might care. Finance definitely doesn’t. Sales is already back on…
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The Payment Network Nobody’s Talking About
The Payment Network Nobody’s Talking About In 2023 I watched a $4,200 payment take six business days to clear between two domestic businesses. Both used major banks. Both used standard ACH. Nobody could explain why it took six days. It just did. That’s the payment infrastructure underlying most of American B2B commerce: slow, opaque, tolerant…
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Why Your B2B Sales Team Should Be Worried (But Not for the Reason You Think)
Why Your B2B Sales Team Should Be Worried (But Not for the Reason You Think) The conventional narrative about AI and B2B sales goes like this: AI will replace inside sales reps, automate outreach, handle routine deals, and force salespeople to “move upmarket” to complex strategic relationships. That narrative isn’t wrong, exactly. But it’s missing…
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I Tested Five AI Shopping Assistants. Merchants Won’t Like What I Found.
I Tested Five AI Shopping Assistants. Merchants Won’t Like What I Found. For two weeks I ran every significant purchase through five different AI shopping assistants — ChatGPT shopping, Perplexity shopping, Google’s AI shopping, a Claude-based agent I set up myself, and a commercial purchasing tool one of my suppliers uses. I tracked where each…