Tag: AI commerce
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UCP Isn’t a Tech Standard — It’s a Business Survival Kit
UCP Isn’t a Tech Standard — It’s a Business Survival Kit I’ve been in enough rooms where someone shows a…
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The Payment Network Nobody’s Talking About
The Payment Network Nobody’s Talking About In 2023 I watched a $4,200 payment take six business days to clear between…
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Why Your B2B Sales Team Should Be Worried (But Not for the Reason You Think)
Why Your B2B Sales Team Should Be Worried (But Not for the Reason You Think) The conventional narrative about AI…
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I Tested Five AI Shopping Assistants. Merchants Won’t Like What I Found.
I Tested Five AI Shopping Assistants. Merchants Won’t Like What I Found. For two weeks I ran every significant purchase…
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What the Golf Industry Taught Me About Standardized Protocols
What the Golf Industry Taught Me About Standardized Protocols I run a golf league. Not as my main business —…
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The Loyalty Program Is Dead. Here’s What Replaces It.
The Loyalty Program Is Dead. Here’s What Replaces It. I have loyalty cards for eleven businesses. I actively use two…
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Your Checkout Page Is Broken for AI — And You Don’t Know It Yet
Your Checkout Page Is Broken for AI — And You Don’t Know It Yet I want you to do something.…
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Every Contractor I Hire Is About to Have an AI Middleman
Every Contractor I Hire Is About to Have an AI Middleman I run a restoration company. We dispatch licensed contractors…
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The Day My AI Agent Got Outbid by Another AI Agent
The Day My AI Agent Got Outbid by Another AI Agent I found out about it in a text message.…
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Why I Stopped Trusting My Inventory System
Why I Stopped Trusting My Inventory System Three months ago I watched a $14,000 equipment order get confirmed, billed, and…